AMP Tower, Level 28, 140 St George Tce, Perth, WA 6000
info@motionit.com.au
1300 087 034
Motion IT provides a variety of IT services which are tailored according to your requirements, expectation of services level and budget.
We are capable and have depth of experience in delivering managed services to small, medium and large scale businesses (including ASX listed companies) in a variety of sectors.
Our all-support staff are nationally trained and locally based in Perth and Sydney. We have currently 3 types of support plans available which can be adjusted and customised to your unique requirements.
Motion IT deals in fully managed IT services to provide you with valuable, cost effective and worry-free services. Our team excels in providing all kinds of services ranging from standard to bespoke situations including IT infrastructure design, comprehensive support, maintenance and consultancy packages.
No matter what your business is or what kind of work you do, if it has an IT component, our team at Motion IT is available 24x7 to serve you.
Our skilled team will work with your IT teams to deliver any IT upgrade or enhancement projects required. If you are in shortage of a specific skillset then we are here to fill that gap. You manage your IT governance, and we will manage your IT services.
If you want customised and flexible IT support that meets all of your unique requirements, then Motion IT is a one-stop solution for you. Our On-demand service, as the name suggests is the kind of service that fulfils a specific task as defined by you and the service-provider end. Our team has depth of experience and expertise in providing all kinds of On-demand services to our Co-managed services. In this kind of service, a fixed amount of time, resources and planning are done and the product is delivered to you. The benefit to you as a customer will be that you can easily scale things up or down depending on your need at that time and the cost will vary accordingly.
| Service | Fully Managed IT Services | Co-Managed IT Services | On Demand IT Services |
|---|---|---|---|
| ServiceDesk Support | On Request | ||
| SLA Agreement | Agreed SLA | Standard SLA | On Request |
| Technical Account Management | On Request | ||
| Realtime Maintenance | On Request | ||
| Network Monitoring | On Request | ||
| Infrastructure Incident Management | On Request | ||
| Infrastructure Remote Support | On Request | ||
| Infrastructure Onsite Support | On Request | On Request | |
| End User Remote Support | On Request | ||
| End User Onsite Support | On Request | ||
| Regular Scheduled Site Visits (Monthly) | On Request | On Request | |
| Full Line Business System Support | On Request | On Request | |
| Patch Management | On Request | ||
| Microsoft 365 Support | On Request | ||
| IT Security & Compliance | On Request | ||
| Managed Cyber Security | On Request | On Request | |
| Managed Cloud PBX/VOIP Telephony | On Request | On Request | |
| IT Project Management | On Request | On Request | |
| IT Strategy & Management | On Request | On Request | On Request |
