IT ServiceDesk is our IT outsourcing service. Whether you are in need of outsourcing your Customer service function/IT helpdesk function or keeping it on-premises, we are totally capable of hosting your virtualised offshore-based IT ServiceDesk, as well as dedicating a professional service desk team for any on-premises requirement. The goal of of our outsourcing Service is to assist you to reduce the unnecessary costs of hosting and managing an internal service centre, without compromising any service level standards.

Each of our Service Agents have attained at a minimum a bachelor degree and as well as ITIL Foundation certification. Our team members understand the Service Level and Organisation Level Agreement well. ITSM toolset to provide the fastest response time to attend and action your requests.